SBC Online Victim Impact Panel
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Terms and Conditions
Terms of Service and Privacy Policy

SBC Online Victim Impact Panel, (referred to herein as "," "we," "us," or collectively, as "Company") is committed to maintaining the privacy of your information and to safeguarding your privacy online. Please read the information below about our use of your personal information. We will never share any of your personal information with anyone for any reason.

Refund Policy

If our verification letter is not accepted by the requesting court or agency within 30 days of purchase, you will receive a full refund. We are unable to process refunds after 30 days and therefore suggest that all panels be completed before 30 day time frame. We will attempt to make all adjustments necessary to ensure that you do not pay for a panel that cannot be approved and therefore suggest you view our accepted locations page to ensure that our panel is accepted in your county before attempting to participate in the panel. 

Refunds are automatically processed and sent back to the original method of payment. It may take 3-5 business days for your refund to appear back on your payment method. 

SBC Online Victim Impact Panel must get additional information concerning your county, judge, adviser, or probation officer to verify that the panel has not been approved. 

You may contact us to request a refund. 

Limitations to Refund Policy

We will honor all refund requests for up to 30 days after your purchase. After 30 days, we are unable to process a refund to your credit card. Please make sure to complete your class within 30 days of your purchase date or your guarantee will expire. 

Chargeback and Credit Card Fraud

By registering on, you accept full liablity for your purchases and agree to not chargeback or dispute your purchases. In the event that a user charges back a purchase from us after receiving their confirmation letter the court requiring your class will be notified and your letter of confirmation will no longer be valid. In the event a user commits credit card fraud, the user will be held accountable to the fullest extent of the law.

Credit Card Information

To the extent that payment method or credit card-specific information is collected at the Website, said information will be kept in confidence and will not be shared with any third parties (other than consumer credit agencies) without your prior informed consent.


We use industry-standard methods to protect your personally-identifiable information from unauthorized access. We store such information on a computer behind our "firewall" in a secure location, and we restrict the number of employees internally who can access such data. Our Website uses strong encryption technology to ensure the security of its users' information. Encryption is a method of scrambling messages so they cannot be read without decryption keys. The length of the key used to encrypt messages is a good indication of the amount of effort needed to decrypt that message. Any software with encryption features having key lengths over 40 bits is considered strong encryption by the U.S. Government for export purposes. Our Website uses 128-bit encryption, the highest encryption standard available on the Internet today. Users visiting our site will be able to submit credit card numbers or other personal information to our site with assurance that they are interacting with a website owned and operated by the Company (and not an impostor) and that the information that they are sending to us cannot be intercepted or decrypted by anyone other than the intended recipient.

Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, the Company cannot ensure or warrant the security of any information you transmit to us. Once we receive your transmission, we will take reasonable efforts to ensure its security on our systems.

Please keep in mind that whenever you voluntarily disclose personal information anywhere online - for example on message boards, through email, or in chat areas - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Ultimately, you are solely responsible for maintaining your personal information. If you voluntarily disclose it other than in accordance with our policies, it will not be protected. Please be careful and responsible whenever you are online.

Unpermitted Use

INDIVIDUALS LESS THAN 13 YEARS OF AGE ARE NOT ALLOWED TO PARTICIPATE IN ANY SERVICES ON OR THROUGH THIS WEBSITE. USERS UNDER THE AGE OF 18 MUST BE GRANTED PARENTAL CONSENT TO USE OUR SERVICES. No information should be submitted to, or posted at this Website by visitors under 18 years of age. We encourage parents and guardians to spend time online with their children and to participate and monitor the activities of their children.

Acceptance of Policy

By accessing and browsing this Website and/or submitting any information to us, you agree, without limitation or qualification, to this policy and you understand that this policy is incorporated into the terms and conditions on this Website, and together they constitute your contract with the Company. We reserve the right, at our discretion, to change, modify, add, or remove portions of this Policy at any time. All Policy changes will take effect immediately upon their posting on the Website. Therefore, you should check this page regularly to review the Policy in effect at that time. Your continued use of the Website or acceptance of our emails following the posting of changes to this Policy will mean that you accept these changes. If you do not agree to the terms of this Policy, please do not submit any personal information on this or any Company Websites.

Review and Removal of Your Personally Identifiable Data

If you provide us with personally-identifiable information, usually we will provide you with a way to review the information we have on file and either make changes or remove such data. To the extent that such information is also stored in other databases, we cannot always ensure that such corrections or deletions will reach the other databases. If you wish to have information you provided to us removed from our records, please provide us in writing to the below address with the information as you submitted it to us. We will use all reasonable efforts to ensure that your information is removed from our records.

Questions or Comments?

Please feel free to contact us